The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
EUR 12 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
General
Non-smoking rooms
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
Barber shop
Sports & Fitness
Fitness centre
Services
Room service
Car hire
Laundry
Dry cleaning
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Rooftop pool
Seasonal outdoor pool
Sun loungers
Spa & wellness centre
Sauna
Back massage
Full body massage
Foot massage
Room features
Air conditioning
Mini-bar
Sitting area
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Avenida 5 De Outubro, 197,
Lisbon,
Portugal,
1050-054,
Lisbon Region
Map view
street view
Avenida 5 De Outubro, 197,
Lisbon,
Portugal,
1050-054,
Lisbon Region
City landmarks
Museum
Calouste Gulbenkian Museum
1.2
km
Castle
Castle of Sao Jorge
3.6
km
Zoo
Lisbon Zoo
2.2
km
Park
Parc Eduardo VII
1.8
km
Museum
Dr. Anastacio Goncalves House-Museum
1.5
km
Square
Rossio Square
3.3
km
cnrs Rua de Santa Justa & Largo do Carmo
Santa Justa Lift
3.5
km
Avenida da Liberdade
Avenida da Liberdade
2.3
km
Aquarium
Oceanario de Lisboa
5.4
km
Theatre
Teatro Thalia
1.8
km
Square
Praca do Comercio
4.0
km
Rua do Arco do Cego Close to Auditorio at Ar Livre da Sede da CGD
Cinema City Campo Pequeno
770 m
Church
Miradouro da Senhora do Monte
2.9
km
Stadium
Jose Alvalade Stadium
2.4
km
Avenida de Berna 45 Calouste Gulbenkian foundation garden
Gulbenkian Museum Museu Calouste Gulbenkian
690 m
Mall
Atrium Saldanha
1.2
km
Church
Miradouro Sao Pedro de Alcantara
3.1
km
Church
Church of Sao Sebastiao da Pedreira
1.1
km
Mall
Dolce Vita Monumental
1.1
km
Square
Graca Church and Convent
3.2
km
Garden
Jardim Amalia Rodrigues
1.9
km
Museum
Rafael Bordalo Pinheiro Museum
2.1
km
Church
Sao Joao de Deus Church
970 m
Avenida de Berna 45A
Gulbenkian Garden
690 m
Alameda Dom Afonso Henriques
Fonte Monumental da Alameda
1.5
km
Mosque
Central Mosque of Lisbon
1.1
km
Park
Estufa Fria
1.9
km
Nearby
Church
Church of Nossa Senhora do Rosario de Fatima
330 m
Museum
Tauromaquico Museum
540 m
Shopping Area
Apolo70
330 m
Restaurants
Clube do Peixe
80 m
Avenida 5 de Outubro 180A
Restaurante Laurentina o Rei do Bacalhau
830 m
Avenida Conde de Valbom 71 A
Marcelo's Restaurante
100 m
Avenida Julio Dinis n14 loja 12 Centro comercial Colúmbia
Fogao Nativo
140 m
Avenida Julio Dinis 10A Loja 46
Yokoso Sushi
140 m
Av. Julio Dinis 10A 33 Apolo 70 comercial center
Elephant Walk Cafe
200 m
Avenida de Berna 20C
Huang He Restaurante
200 m
N0 21 a Avenida de Berna 24D Campo Pequeno
Reviews and Ratings
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
clean rooms
helpful staff
noisy location
average dining
6.2/10
Nice
Rooms
6.5
Location
7.4
Service
6.5
Dining
5.3
Guest reviews
6.2/10
based on 11 reviews
7.9
7.9/10 based on 4953 reviews
Ernest
United States,
May
2024
7.0/10
The hotel has its highs and lows. The rooms are clean and comfortable, but they could use some improvements like better ventilation. The staff is generally helpful and approachable. The location is convenient, with easy access to public transport, but can be noisy at night. The dining experience is average with room for enhancement.
Rooms
7.0
The rooms were clean but lacked proper ventilation. The marble bathroom was a nice touch.
Service
8.0
The staff, mostly friendly and helpful, made my stay pleasant.
Location
7.0
The hotel's location is convenient, with easy access to public transport, although it can get noisy at times.
Dining
6.0
The dining options were average; there's room for improvement in variety and quality.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.
clean rooms
noisy location
Jon
United Kingdom,
April
2024
7.4/10
The hotel had its ups and downs. The rooms were to a high standard, although not entirely clean upon arrival. The service was excellent, especially from Louis who went above and beyond. The location was convenient with easy access to transportation. The dining options were average, but the hotel had some good features overall.
Rooms
7.0
The rooms were to a high standard, but there were some cleanliness issues like staining on the carpet and upholstery. Minor details like used toilet paper and waste in the bin were overlooked.
Service
8.0
The hotel staff, particularly Louis, provided exceptional service and were very helpful. However, some other staff members seemed disinterested in addressing certain issues.
Location
9.0
The location was quite convenient, with easy access to local restaurants, shopping, and transportation options. Perfect for travelers looking to explore the city.
Dining
6.0
The dining experience was a mixed bag. While the breakfast included fresh fruits and a variety of bread, other meals were average and slightly overpriced.
Facilities
7.0
The hotel had decent facilities overall, but nothing extraordinary stood out during my stay.
helpful staff
cleanliness issues
Rose
United Kingdom,
March
2024
6.8/10
I had a mixed experience at the hotel. The rooms were very clean and daily cleaned, but I had to call lots of times before they even picked up the phone to take the order, and the room felt a bit old.
Rooms
7.0
My room was very clean and well maintained, although it had an outdated feel.
Service
6.0
The staff, despite saying they were the best, gave a lame excuse. However, they were helpful with luggage.
Location
8.0
The location was quite good, just a 2-minute walk to the metro which was convenient for exploring the city.
Dining
6.0
I chose to go across the road to a fabulous Pasteleria for excellent cakes and bread as the dining experience was not up to my expectations.
Facilities
The facilities were decent, nothing extraordinary, but adequate for my needs.
Kathleen
United States,
February
2024
7.2/10
The hotel offers nice, clean, and comfortable rooms but falls short of a 5-star quality standard. The service was professional and helpful, although some staff members lacked friendliness. The location was convenient for access to the city center and public transport. The dining experience was average in quality. Overall, the hotel provides a decent stay with room for improvement.
Rooms
7.0
The rooms, while nice and clean, lacked the high standard expected for a 5-star rating.
Service
8.0
The service was professional and friendly overall, but some staff members could have been more welcoming.
Location
8.0
The location was convenient for reaching the city center and public transport easily.
Dining
6.0
The dining experience was average in quality and may benefit from improvement.
Facilities
7.0
The hotel facilities were adequate for a comfortable stay.
William
United States,
January
2024
7.0/10
My stay at the hotel was a mixed experience. The rooms were decent, with a ceiling shower and a very comfortable king-size bed, but they were a bit smaller than what I expected from a 5-star hotel. The breakfast left much to be desired and didn't meet my expectations, leaving me a bit tired during my stay.
Rooms
7.0
I found the rooms to be of a decent standard, with a ceiling shower and a very comfortable king-size bed.
Service
6.0
The service was good overall. The staff, particularly the lady who took our booking, were fantastic, though some aspects were less than professional, not quite meeting the expectations of a 'five-star' hotel.
Location
8.0
The location was good, with a 2-minute walk to the bullring and bus stop for the aerobus. While it was about a 20-minute walk to the city center, the rooftop pool was a plus.
Dining
7.0
The dining experience was satisfactory, with various choices available. However, the extra charge of €20 even for light options felt a bit overpriced. Opting for the cafe outside the hotel offered a more budget-friendly option.
Facilities
7.0
The facilities were adequate, offering what was necessary without exceeding expectations.
Michael
United States,
October
2023
5.0/10
The hotel had some drawbacks like dirty rooms with stains and being fully booked, but the service was nice and the location was private. The dining was basic, and the facilities were average.
Rooms
5.0
The room was small and not up to 5-star standards.
Service
7.0
The service was nice overall, but not always very helpful.
Location
6.0
The hotel was private and not busy, providing a peaceful environment, but a bit far from major tourist attractions.
Dining
5.0
The dining was very basic with limited choices.
Facilities
5.0
The facilities were average and nothing stood out.
Ben
United States,
September
2023
7.0/10
The hotel has a great location, it's central and accessible to a train and metro station, taxi park, supermarkets, restaurants, banks, and shopping areas within a short walking distance. The rooms were of a decent standard but felt tired and used, with thin walls making noise noticeable. The service was a mix of being very friendly and knowledgeable with some instances of lacking a warm welcome. The dining experience was ok but seemed overpriced compared to nearby options. The fresh and airy location offers a good selection of drinks and snacks at reasonable prices.
Rooms
7.0
The rooms had a decent standard but felt tired and used, with thin walls making noise noticeable.
Service
6.0
The service was a mix of being very friendly and knowledgeable with some instances of lacking a warm welcome.
Location
8.0
The hotel is central and accessible to a train and metro station, taxi park, supermarkets, restaurants, banks, and shopping areas within a short walking distance.
Dining
6.0
The dining experience was ok but seemed overpriced compared to nearby options.
Facilities
8.0
The location offers a good selection of drinks and snacks at reasonable prices.
Joe
United States,
September
2023
5.0/10
My stay at the hotel was a mix of positives and negatives. The room was not as clean as expected, with hair on the bathroom floor and fungus in the shower, but the staff eventually answered the phone after numerous attempts. The location was convenient for accessing the metro and buses, but the noise from the airport could be bothersome. The dining experience was below par, and the breakfast did not justify the high price. However, the facilities had some redeeming qualities, making it an average stay overall.
Rooms
5.0
The room was very dirty and full of hair on the bathroom floor, fungus in the shower, and marks on the furniture.
Service
5.0
The service was pleasant enough but lacking attention to detail.
Location
6.0
The hotel is not centrally located in Lisbon but is within walking distance to metro stops, although the noise from the airport can be disruptive.
Dining
5.0
The dining experience was one of the worst I have had, and the breakfast did not match the high price.
Facilities
6.0
The facilities were average with nothing outstanding.
John
United Kingdom,
August
2023
6.2/10
The hotel has a lovely and very comfortable ambiance but the rooms are in need of a face-lift. The service was mostly nice and helpful, with a few disturbances during breakfast. The location is good, close to the metro for easy access to various places. The dining experience was average, but not exceptional. Overall, a decent stay with some room for improvement.
Rooms
6.0
The rooms were small and dated, needing some refurbishment.
Service
7.0
The staff were really nice and helpful overall, despite occasional disturbances during breakfast.
Location
6.0
The hotel is okay and safe, but a bit far from the center of town. Close to the metro for convenience.
Dining
5.0
The dining experience was average, not exceptional, considering it's a 5-star hotel.
Facilities
7.0
The available facilities met basic needs but nothing extraordinary was offered.
Peter
United Kingdom,
July
2023
5.8/10
The hotel had beautiful and spacious rooms that were clean and quiet. However, the service was a big let down with rude and impolite staff. The central location was convenient with easy access to public transportation but lacked vibrancy. The dining experience was poor with overpriced options. On the bright side, the hotel had a great group of friendly staff and was close to key amenities.
Rooms
8.0
I found the rooms to be large, very clean, and beautifully quiet.
Service
5.0
The service was a big let down with very rude and impolite staff.
Location
7.0
The central location was convenient with easy access to public transportation.
Dining
5.0
The dining experience was very poor with overpriced options.
Facilities
7.0
The hotel had a lovely group of staff and close proximity to key amenities.
Adam
United Kingdom,
May
2023
6.8/10
The hotel has its ups and downs. The rooms are small but clean and come with basic amenities, although there was a funny smell in the hotel. The language barrier with the service staff can be a challenge, but they are accommodating for basic requests. The location is a bit far out but offers good access to public transportation. The dining options are tasty but pricey, especially for Lisbon standards.
Rooms
7.0
The rooms are small but clean, and they provide a safe and a hairdryer.
Service
6.0
While the staff may struggle with English, they are accommodating for basic needs like taxi requests.
Location
8.0
The hotel is not centrally located in Lisbon but offers convenient access to public transportation with a fair price if booked within promotions.
Dining
7.0
The dining is tasty but on the expensive side compared to other options nearby.
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